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Support topics related to Office365, and Microsoft Products
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- Download Teams on your Mobile Device
- How to Request a New Group in Microsoft Teams
- Microsoft Teams Help Center
- Sync Teams Channel Folder to One Drive on Local Device
- Teams Live Events
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- Accessibility Checker in Microsoft Office
- Add a Delegate from O365 Web App
- Add your Office 365 Account to Outlook
- Clearing the Outlook Autocomplete E-mail Cache
- How do I add audio to my PowerPoint?
- Identifying and Reporting Email Scams
- Installing Office 365 Pro from your SIU Account
- Microsoft Bookings Guide
- Microsoft Office Training and Support
- Microsoft Word Guide
- My OneDrive Icon is Missing
- Office 365 for Android Devices
- Office 365 for iOS Devices
- Office 365 for Other Devices
- Office 365 for Windows Devices
- OneNote Help & Training
- Open another mailbox or shared mailbox in Outlook
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- Adding a Link In Announcement to Content
- Adding a Participant to Course in D2L
- Adding a Teaching Assistant (TA) to Course in D2L
- Copy Your Course Content from Previous Semester in D2L
- Creating Break-Out Group Discussion Boards
- Creating Discussions in D2L (MyCourses)
- Creating/Editing Announcements in D2L (MyCourses)
- D2L Quick Guide: Using the Course Builder Tool
- Display Current Courses on D2L Course Homepage
- Echo 360 Instructor Guide
- Emailing the Class in D2L (MyCourses)
- Formatting Guidelines for Respondus 4.0 Exam Converter
- Give Students Special Access to Course Quiz in D2L
- Grading Tool in D2L (MyCourses)
- How do I randomize quiz questions in D2L?
- How to add a TA or additional Instructor to your course
- How to Add Upload Content to your Course
- How to Attend a Virtual Classroom Session
- How to Change Participant Roles in D2L
- How To Copy Course Contents from Previous Semester
- How to Copy Your Course from Previous Semester in D2L
- How to Create a Video Assignment in D2L
- How to Create Assignments in D2L
- How to Email Instructor and Classmates in D2L
- How to Get Started with Virtual Classrooms in D2L
- How to Give Students Special Access to Course Assignment in D2L
- How to Login and Navigate a course in D2L
- How to post a quiz with time restriction in D2L
- How to Post on Discussion Boards in D2L
- How to Take Quizzes in D2L
- How to Upload Assignments in D2L
- How to Use D2L Content
- How to Use D2L on Your iPhone or iPad
- How to Use D2L on Your Laptop
- LockDown Browser and Respondus Monitor Instructor Guide
- Lockdown Browser Guide for Students
- Setting Up Assignments and Linking to the Gradebook in D2L (MyCourses)
- This Quick Guide will help you learn How to Add a Participant to Course in D2L
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Login support for all SIU accounts.
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Access to SIU's VPN, Remote Desktop Access, and Virtual Desktop Instances.
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Network and Internet connectivity issues, for SIU supported networks and off-campus SIU device connectivity.
- Connecting to SIU Limited a Smart Device or Game Console
- How do I clear my browser cache and cookies?
- Restoring Firefox Bookmarks
- SIU Wireless Connection Guide
- Troubleshooting Eduroam for Android devices
- Troubleshooting Eduroam for IOS devices
- Troubleshooting Eduroam for Mac devices
- Troubleshooting Eduroam for Windows Devices
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Support for online resources, such as MoveIT, HRSS, SalukiNet, and more.
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General SIU Computer Topics
- Connecting to SIU Limited a Smart Device or Game Console
- Finding Computer Name on a Mac
- Finding Computer Name on Windows 10
- Force Chrome to Download PDF Forms
- Force Microsoft Edge to Open a PDF Externally
- How do I clear my browser cache and cookies?
- How do I open a private web browser window?
- Installing Office 365 Pro from your SIU Account
- MOVEit User Guide
- SIU VPN Guide
- Virtual Desktop Infrastructure (VDI) Guide
- What computer should I buy?
- Working Remotely
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Category description
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A collection of topics for mobile devices like phones and tablets.
- Adding or Connecting New Devices to Duo Security
- Download Teams on your Mobile Device
- Generating Bypass Codes for Duo (MFA) Login
- Obtain access to a shared network file share via SMB on a iOS device.
- Office 365 for Android Devices
- Office 365 for iOS Devices
- Office 365 for Other Devices
- Troubleshooting Eduroam for Android devices
- Troubleshooting Eduroam for IOS devices
- Show all articles ( 6 ) Collapse Articles
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How to print on the Carbondale campus including mobile printing resources and from SIU equipment.
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Support for SIU distributed software offerings.
- EndNote X9 for Mac Installation Guide
- EndNote X9 for Windows Installation Guide
- Finding Computer Name on a Mac
- Finding Computer Name on Windows 10
- How To Install SPSS Statistics 27 for Windows
- Installing Office 365 Pro from your SIU Account
- Restoring Firefox Bookmarks
- Show all articles ( 4 ) Collapse Articles
Adding a Duo Security Token to NetID
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Call SalukiTech!
The Office of Information Technology (OIT) recommends using your smartphone or tablet device, with the Duo Security App installed, for Multi-Factor Authentication (MFA) access to SIU systems and software.
If you do not have a device or do not want to use it for MFA, you can purchase a D-100 Security Token from OIT. Only tokens purchased from SIU will work with SIU systems and Applications.
To purchase a security token, please call SalukiTech at 618-453-5155 or email SalukiTech at salukitech@siu.edu
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byJonathan Cohen
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