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Adobe Acrobat Pro

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Introduction

Adobe Acrobat Pro includes tools to edit, create, sign, organize, share, and protect PDFs. Acrobat Pro is available to current faculty/staff “knowledge worker” employees and enrolled students.

Adobe Acrobat Sign is available as a separate license.

Can I install my Adobe app on another computer?
“Your individual license lets you install your Adobe app on more than one computer, sign in (activate) on two, but use it on only one computer at a time.”

Get Acrobat Pro

Institutional Device

1. Request Acrobat Pro
Submit a Software Request for Adobe Acrobat Pro. For automatic software installation, the computer must be online and connected to the campus network. Remote workers must be signed in to the Virtual Private Network (VPN).

2. Activate Acrobat Pro
SIU Carbondale: Upon installation, open the Adobe Acrobat app and sign in:

  1. Enter your @siu.edu email address.
  2. Enter your SIU password.
  3. If prompted, select Company or School Account.

SIU Alumni Association & SIU Foundation: Upon installation, open the Adobe Acrobat app and sign in:

  1. Enter your @alumni.siu.edu or @foundation.siu.edu email address.
  2. Enter your Adobe password.
  3. If prompted, select Personal Account and the Southern Illinois University – Carbondale profile.
Adobe Acrobat Pro – Sign in (new user interface)
Adobe Acrobat Pro – Sign In (legacy user interface)

3. Verify Activation
Open a premium tool like Create PDFEdit PDF, or Export PDF. If a “You do not have access to this feature” message appears, then sign out your Adobe ID and sign in again.

Adobe Acrobat Pro – You do not have access to this feature

4. Set Default PDF App
Open a PDF file from File Explorer (Windows) or Finder (Mac). If the PDF opens in an app other than Adobe Acrobat, then see the link below.

5. Test Digital Signatures
Open a PDF form in Adobe Acrobat, click a digital signature field, and test signing with each Digital ID. Note well: Entrust digital signatures require Entrust ESP 10; older versions like ESP 9 must be upgraded.

Entrust ESP 10.0
Personal Device

1. Get Acrobat Pro License
Sign in with your @siu.edu email address and SIU password at the link below and click Continue. If prompted, select Company or School Account.

If you can’t sign in at the link above: Sign in with your @siu.edu email address and Adobe password at the link below, change the Primary email (Adobe ID) to a personal email address, and try again to get a license.

Adobe Creative Cloud – Your app is ready to use

2. Download Acrobat Installer
Sign in with your @siu.edu email address and SIU password at the link below and download the Acrobat installer. If prompted, select Company or School Account.

3. Install Acrobat
Upon download, open the installer and follow the on-screen instructions.

Learn Acrobat

Troubleshooting

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