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ArcGIS CityEngine 2022.0: Manual Installation

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Request ArcGIS CityEngine

Upon approval of an ArcGIS CityEngine software request for a personal device, the installer is distributed by email and the license is assigned to an ArcGIS Online ID. ArcGIS CityEngine licenses must be updated each year.

License Cycle: 8/16/2023 thru 8/15/2024
Software Requests: oit.siu.edu/salukitech/software/
Knowledge Base: oitkb.siu.edu
Support: ithelp.siu.edu

Install ArcGIS CityEngine

1. Installer ISO
Download the installer ISO, then open it with Windows Explorer.

ArcGIS CityEngine for Windows – Installer ISO

2. Installer
Close all running applications, then open the installer.

ArcGIS CityEngine for Windows – Installer

3. Destination Folder for Files
Click Next.

ArcGIS CityEngine for Windows – Destination Folder for Files

4. Installation files have been successfully extracted to your computer
Check Launch the setup program, then click Close.

ArcGIS CityEngine for Windows – Installation files have been successfully extracted to your computer

5. Welcome to the ArcGIS CityEngine Setup program
Click Next.

ArcGIS CityEngine for Windows – Welcome to the ArcGIS CityEngine Setup program

6. Master Agreement
Select I accept the master agreement, then click Next.

ArcGIS CityEngine for Windows – Master Agreement

7. Destination Folder
Click Next.

ArcGIS CityEngine for Windows – Destination Folder

8. Ready to Install the Program
Click Install.

ArcGIS CityEngine for Windows – Ready to Install the Program

9. ArcGIS CityEngine has been successfully installed
Click Finish.

ArcGIS CityEngine for Windows – ArcGIS CityEngine has been successfully installed

10. Sign in ArcGIS Online ID
Proceed to Sign in ArcGIS Online ID below.

Sign in ArcGIS Online ID

1. Named User Product Authorization
Select CityEngine Named User, then click OK.

ArcGIS CityEngine for Windows – Named User Product Authorization

2. ArcGIS Administrator
Click OK.

ArcGIS Administrator

3. Add Licensing Portal
Open the CityEngine app for the first time, then add the Southern Illinois University Carbondale licensing portal:

  • select Your ArcGIS organization’s URL
  • enter siucarbondale.maps.arcgis.com
  • check Remember this URL
  • click Continue
ArcGIS CityEngine for Windows – Your ArcGIS organization’s URL

4. ArcGIS Sign In for CityEngine
Open the CityEngine app, click Southern Illinois University Carbondale, and sign in with your @siu.edu email account.

ArcGIS CityEngine for Windows – ArcGIS Sign In for CityEngine

Troubleshoot

1. Corrupted Installer ISO: If the installer ISO is corrupted and does not open, then download again with a different web browser. To verify successful download, compare the cryptographic hash value.

ArcGIS CityEngine 2022.0 for Windows (SHA-256):
7cdd99d3b4919c7c77742364ac0c68ffa2e423ef7838c8572b579fe14d8c11d9

2. Third-Party Archive Utilities: Open the installer ISO with Windows Explorer. If necessary, temporarily disable or uninstall third-party archive utilities like 7-Zip, WinRAR, and WinZip.

3. You do not have permissions to access this application: The ArcGIS Online account is not authorized for ArcGIS CityEngine.

ArcGIS CityEngine – You do not have permissions to access this application
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