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EndNote 20 for Windows

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Introduction

From Clarivate: “Generate references, citations and bibliographies in a whole range of journal styles with just a few clicks in EndNote, the reference management software from the Web of Science group.”

Requesting EndNote

Complete the Software Request form at the link below, select EndNote for Windows from the software list, and submit.

Software Request Form:
https://forms.office.com/r/TxZ5UczNd

Installing EndNote

Remote Workers: If working remotely or from a secure campus network, sign into SIU VPN to install. An active VPN connection may be required for a few hours before the software becomes available to install.

Before Installing: Close all running applications, especially any EndNote apps and Microsoft Word.

Install EndNote: Software will be delivered to SIU-owned computers thru Microsoft Software Center for self-service installation. The experience is similar to a mobile app store: browse the software catalog, select the software, then wait for the software to download and install.

1. Click the link below to open the Software Center page for EndNote 20.

softwarecenter:SoftwareID=ScopeId_40B7319B-0E80-4A98-AFBF-DA48DECD1BC8/Application_9e147fde-5ee5-4ccd-99b9-38f1dc7847d5

2. Click the Install button.

3. Note any installer windows that appear, especially error messages and warnings. These installer windows may be hidden behind other windows on screen.

4. Upon successful installation, the Install button changes to Uninstall or Restart and the Status line changes to Installed.

Troubleshooting

1. Remote Workers: If working remotely or from a secure campus network, sign into SIU VPN to install. An active VPN connection may be required for a few hours before the software becomes available to install in Software Center.

2. Software Center: Software Center does not immediately refresh upon connecting to the campus network, especially for computers that have been offline or off campus for extended periods.

Software Center - This application is not available in Software Center

3. Software Center: Software Center is not immediately available upon computer startup. Wait at least 5 minutes after the computer starts up before opening Software Center.

Software Center cannot be loaded

4. Installation: Close all running applications before installing, especially any EndNote apps.

5. Network Connectivity: If a campus WiFi connection is slow or unstable during installation, switch to a wired Ethernet network connection and try again.

6. Network Connectivity: If a remote network connection is slow or unstable during installation, bring the computer to campus and try again.

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