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EndNote 21: Installation

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Request EndNote

Note well: EndNote users should regularly back up their data to avoid any data loss in case the license cannot be renewed beyond February 2027 due to budgetary or licensing issues.

License Cycle: 2/12/2024 thru 2/11/2027
Software Requests:
Knowledge Base:

Cite While You Write (CWYW) for Mac

From Clarivate: “Some customers with M1 machines have reported an error message stating that Word can’t load an add-in. The workaround for this is to set Word to open with Rosetta.”

Install EndNote

Personal Device

Upon approval of an EndNote software request for a personal device, the installer is distributed by email.

SIU Carbondale

Upon approval of an EndNote software request for an SIU Carbondale device, the software installs automatically over the campus network.

  1. Connect to the campus network. If working remotely or on a private network, sign into the Virtual Private Network (VPN).
  2. Stay online and connected to the campus network for several hours, then open EndNote to confirm successful installation.
  3. Apple Silicon-based Mac customers: Proceed to Cite While You Write (CWYW) for Apple Silicon below.
SIU School of Medicine

Upon approval of an EndNote software request for an SIU School of Medicine device, the installer is forwarded to School of Medicine IT ( for installation.

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