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EndNote 21: Manual Installation

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Request EndNote

Upon approval of an EndNote software request for a personal device, the installer is distributed by email.

Note well: EndNote users should regularly back up their data to avoid any data loss in case the license cannot be renewed beyond February 2027 due to budgetary or licensing issues.

License Cycle: 2/12/2024 thru 2/11/2027
Software Requests: oit.siu.edu/salukitech/software/
Knowledge Base: oitkb.siu.edu
Support: ithelp.siu.edu

Cite While You Write (CWYW) for Mac

From Clarivate: “Some customers with M1 machines have reported an error message stating that Word can’t load an add-in. The workaround for this is to set Word to open with Rosetta.”

Install EndNote for Mac

1. Installer DMG
Download the EndNote for Mac installer DMG, then open it with Finder.

EndNote 21 for Mac – Installer DMG

2. Installer
Close all running applications, then open the Install EndNote 21 installer.

EndNote 21 for Mac – Installer App

3. EndNote Volume License Version
Click Install.

EndNote 21 for Mac – EndNote Volume License Version

4. Welcome to EndNote
Click Next.

EndNote 21 for Mac – Welcome to EndNote

5. Read Me
Click Next.

EndNote 21 for Mac – Read Me

6. Thank you for using EndNote
Click Done.

EndNote 21 for Windows – Thank you for using EndNote

Install EndNote for Windows

1. Installer ISO
Download the EndNote for Windows installer ISO, then open it with Windows Explorer.

EndNote 21 for Windows – Installer ISO

2. Installer
Close all running applications, then open the EN21Inst.msi installer.

EndNote 21 for Windows – Installer MSI

3. Welcome to EndNote
Click Next.

EndNote 21 for Windows – Welcome to EndNote

4. EndNote Volume License Version
Click Accept.

EndNote 21 for Windows – EndNote Volume License Version

5. Read Me Information
Click Next.

EndNote 21 for Windows – Read Me Information

6. License Agreement
Select I accept the license agreement, then click Next.

EndNote 21 for Windows – License Agreement

7. Select Installation Type
Select Typical, then click Next.

EndNote 21 for Windows – Select Installation Type

8. Select Destination
Click Next.

EndNote 21 for Windows – Select Destination

9. Ready to Install the Application
Click Next.

EndNote 21 for Windows – Ready to Install the Application

10. EndNote has been successfully installed
Click Finish.

EndNote 21 for Windows – EndNote has been successfully installed

Troubleshoot

1. Corrupted Installer ISO: To verify successful download, compare the file checksum with the table below. If the checksum does not match, then download again with a different web browser.

FileSHA-256 Checksum
EndNote_21.0.0_Mac.dmg32ede671cf2b410a3107618658c725a9be7c09b2c65dcca64456a5b5ea758411
EndNote_21.0.0_Windows.iso7b3ee9fbdd4449473c29ad64ff7a62aab01543b8821dba77bc6c2c62049283a8

2. Third-Party Archive Utilities: Open the Mac installer DMG with Finder and the Windows installer ISO with Windows Explorer. If necessary, temporarily disable or uninstall third-party archive utilities like 7-Zip, WinRAR, and WinZip.

3. Product Key: If prompted for a product key during installation, temporarily disable or uninstall third-party archive utilities like 7-Zip, WinRAR, and WinZip, then eject and re-open the Mac installer DMG with Finder and the Windows installer ISO with Windows Explorer.

EndNote 21 for Windows – Select Installation
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