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KB articles focusing on current problems and critical resolutions.
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Support topics related to Office365, and Microsoft Products
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Login support for all SIU accounts.
Access to SIU's VPN, Remote Desktop Access, and Virtual Desktop Instances.
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WiFi and Internet
Network and Internet connectivity issues, for SIU supported networks and off-campus SIU device connectivity.
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SIU Digital Services
Support for online resources, such as MoveIT, HRSS, SalukiNet, and more.
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General SIU Computer Topics
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Mobile Device Support
A collection of topics for mobile devices like phones and tablets.
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How to print on the Carbondale campus including mobile printing resources and from SIU equipment.
Support for SIU distributed software offerings.
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KB articles focusing on the technology within SIU's smart classrooms
How to Install Microsoft Office 365
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Microsoft Office Suite Desktop Application
Students can download the Microsoft Office suite desktop application on up to five different devices. Click the button below to access the Microsoft Office application download.
Click on the “App Launcher”
In the pop-up menus click on the “Office 365”
In that menu, on the right-hand side, click on “Office 365 Apps”
This will download a file the will install your Office 365 Suite.
Other Available Software
Other Microsoft premium software like Visio, Project, and Visual Studio is available for purchase at discount prices. Click the button below to see information on other available software.
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