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Microsoft Software Center for Windows

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Introduction

Overview

Managed software for SIU-owned Windows PCs may be delivered thru Microsoft Software Center for self-service installation. The experience is similar to a mobile app store:

  1. Connect to the campus network.
  2. Open the Software Center app.
  3. Browse the software catalog and click to install an available app.

Install/Uninstall Managed Software

1. Connect to Campus Network
2. Open Software Center
  • Open the Software Center app from the Windows Start app list or from Windows Search.
Software Center – Windows Start
Software Center – Windows Search
3. Install Software
  1. Click the Applications tab.
  2. Select an available application and note application details like Restart Required, Download Size, and Estimated Time.
  3. Click Install.
Software Center – Applications
Software Center – Install Adobe Acrobat Pro
4. Uninstall Software
  1. Click the Installation Status tab.
  2. Select an installed application and note application details like Restart Required, Download Size, and Estimated Time.
  3. Click Uninstall.
Software Center – Uninstall Adobe Acrobat Pro

Troubleshooting

Connect to Campus Network
Out-of-Date Software Catalog
  1. Plug in the power cord.
  2. Stay connected to the campus network for several hours to automatically refresh an out-of-date software catalog, especially for computers that have been offline or off campus.
  3. Try to force a refresh:
    • Open Control Panel.
    • Open Configuration Manager properties, then click the Actions tab.
    • Select the Machine Policy Retrieval & Evaluation Cycle action, then click Run Now.
    • Select the Application Deployment Evaluation Cycle action, then click Run Now.
    • Wait ~5 minutes, then re-open Software Center.
Out-of-Date Windows Version
  • Verify the Windows version is current:
    • Windows 11, Version 23H2
    • Windows 11, Version 22H2
    • Windows 11, Version 21H2
    • Windows 10, Version 22H2
Blocking Applications
  • If prompted, close any open applications that are blocking installation.
Insufficient Free Disk Space
  • Verify the C: drive has at least 10 GB of free disk space.
  • If prompted, free up additional disk space.
Pending Restarts
  1. Restart the computer to clear any pending restarts.
  2. Login and wait ~5 minutes.
  3. Open Software Center to retry the installation.
Disconnected Users
  1. Restart the computer to sign out any disconnected users.
  2. Login and wait ~5 minutes.
  3. Open Software Center to retry the installation.
Software Center Cannot Be Loaded
  • Software Center is unavailable for a few minutes after a computer starts up.
Software Center – Software Center cannot be loaded
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