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Microsoft Software Center for Windows

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Overview

Managed software for SIU-owned Windows PCs may be delivered thru Microsoft Software Center for self-service installation. The experience is similar to a mobile app store:

  1. Connect to the campus network.
  2. Open Software Center.
  3. Browse or search the software catalog.
  4. Install and uninstall software.

Install/Uninstall Managed Software

1. Connect to Campus Network: If working on campus, connect to the Ethernet wired network or eduroam wireless network. If working remotely or on a private campus network, sign into the Virtual Private Network (VPN).

2. Open Software Center: Open the Software Center app from the Windows Start app list or from Windows Search.

Software Center app at Windows Start
Software Center app at Windows Search

3. Browse or Search Software Catalog: To browse or search the managed software catalog, select the Applications tab for available applications to install or select the Installation Status tab for installed applications to uninstall.

Software Center – Applications

4. Install/Uninstall Software: Select the Applications or Installation Status tab, select an application, note application details (like Restart Required, Download Size, and Estimated Time), then click Install or Uninstall.

Software Center – Install Adobe Acrobat Pro
Software Center – Uninstall Adobe Acrobat Pro

Adobe Acrobat Pro

Adobe Captivate

Adobe Creative Cloud

ArcGIS CityEngine

ArcGIS Desktop (ArcMap)

ArcGIS Pro

Autodesk

EndNote

ERDAS IMAGINE

JMP Pro

Julia

Mathematica

MATLAB

Mendeley

Microsoft Office

Python

R / RStudio Desktop

SAS

  1. Software Center: Use Software Center to install the SAS 9.4 application.
  2. Note well: If SAS installation fails on the first attempt, retry the install. The SAS installer sometimes needs to install required Microsoft components and quit before it can install SAS.
  3. SAS: Open the SAS 9.4 app to confirm successful license activation.

SPSS Amos

SPSS Statistics

Zotero

Troubleshooting

1. Campus Network Connection Required: If working on campus, connect to the Ethernet wired network or eduroam wireless network. If working remotely or on a private campus network, sign into the Virtual Private Network (VPN).

2. Software Center Cannot Be Loaded: Software Center is unavailable for a few minutes after a computer starts up.

Software Center cannot be loaded

3. Refresh Software Center Catalog: Stay connected to the campus network for a few hours to automatically refresh an out-of-date software catalog, especially for computers that have been offline or off campus. Alternatively, try to force a refresh:

  1. Open Control Panel, open Configuration Manager properties, then click the Actions tab.
  2. Select the Machine Policy Retrieval & Evaluation Cycle action, then click Run Now.
  3. Select the Application Deployment Evaluation Cycle action, then click Run Now.
  4. Wait ~5-10 minutes, then re-open Software Center.

4. Blocking Applications: If prompted, close any open applications that are blocking installation.

5. Pending Restarts: Restart the computer, login, then wait a few minutes before returning to Software Center to retry the installation.

6. Signed-In Users: Restart the computer to sign out other signed-in/disconnected users.

7. Wireless Network Connectivity: If a campus wireless network connection is slow or unstable during installation, switch to the Ethernet wired network and try again.

8. Virtual Private Network (VPN) Connectivity: If a Virtual Private Network (VPN) connection is slow or unstable during installation, bring the computer to campus and try again.

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byRowan, Eric
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