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Banner Admin pages troubleshooting
If users report an Authentication Failed error when they are in Banner (Admin Pages)
Chrome
Settings->Privacy and Security->Third-party cookies->Sites allowed to use third-party cookies
Add the following URL’s:
https://auth-cobia.siu.edu
https://login.microsoftonline.com
https://banapp.siu.edu
Firefox
Settings->Privacy and security->Browsing data->Manage exceptions
Allow the following URL’s:
https://auth-cobia.siu.edu
https://login.microsoftonline.com
https://banapp.siu.edu
Edge
Settings->Privacy, search, and services->Cookies/Allowed to save cookies
When adding the listed sites select Include third-part cookies on this site
https://auth-cobia.siu.edu
https://login.microsoftonline.com
https://banapp.siu.edu
