Account Lockouts

Overview Users whos accounts are locked out will experience the above message when attempting to log onto any computer that is connected to the SIU domain. Locks will also affect logging into a variety of other web portals and connection to eduroam. Causes of Account Locks Entering in your password incorrectly too many times can […]

Connecting to Eduroam with Linux

Automatic Setup The preferred way of setting up the eduroam SSID on any operating system is connecting to the wireless network “eduroam-instructions” then downloading the cloudpath utility that can be found at https://setup.wifi.siu.edu. The utility sets up the SSID automatically with little input from you. For users in the residence halls, use this link to automatically […]

Connecting to SIU-Guest

Overview Wireless network access is available to family and friends by using the SIU-Guest wi-fi network. Once guests find “SIU-Guest” in their available networks list and enter their contact information: first and last name, phone number, email address, and service provider (AT&T, Verizon, Sprint, etc.), then accept the Acceptable Use Policy, they will receive a […]

Connecting to Eduroam with Apple Iphone or Ipad

Automatic Setup The preferred way of setting up the eduroam SSID on any operating system is connecting to the wireless network “eduroam-instructions” then downloading the cloudpath utility that can be found at https://setup.wifi.siu.edu. The utility sets up the SSID automatically with little input from you. For users in the residence halls, use this link to automatically […]

Connecting to Eduroam with Mac OSX

Automatic Setup The preferred way of setting up the eduroam SSID on any operating system is connecting to the wireless network “eduroam-instructions” then downloading the cloudpath utility that can be found at https://setup.wifi.siu.edu. The utility sets up the SSID automatically with little input from you. For users in the residence halls, use this link to automatically […]

Connecting to Eduroam with Windows

Automatic Setup The preferred way of setting up the eduroam SSID on any operating system is connecting to the wireless network “eduroam-instructions” then downloading the cloudpath utility that can be found at https://setup.wifi.siu.edu. The utility sets up the SSID automatically with little input from you. For users in the residence halls, use this link to automatically […]

Eduroam Support for Older Devices

Overview A security change has been implemented on our wireless internet access that requires your devices to be updated to the latest version available to connect to Eduroam. If you need assistance, please visit SalukiTech with your device or chat with us salukitech.siu.edu List of Supported Operating Systems Android 5.0 and above Windows 8.1 and […]

Troubleshooting Eduroam for Mac devices

Toggle Wi-Fi On/Off  Sometimes toggling Wi-Fi off, and then back on, will help your device reconnect with the network. This is a good first troubleshooting step to take to see if this will resolve your connectivity issue.  1. Click the Wi-Fi icon in the upper right-hand corner of the menu bar, and select “Turn Wi-Fi Off”  […]

Troubleshooting Eduroam for Windows Devices

On how to connect to windows refer this (https://oit.siu.edu/wireless/wireless-instructions/windows-desktops-laptops/).  Turn Wi-Fi On/Off  Some laptops have a hardware kill switch or keyboard function to enable or disable wireless network. If your device has such functionality, try turning it off and on.   If not, you can also enable/disable the wireless adapter in Windows through control panel. To […]

Connecting to Eduroam with Android devices

Automatic Setup The preferred way of setting up the eduroam SSID on any operating system is connecting to the wireless network “eduroam-instructions” then downloading the cloudpath utility that can be found at https://setup.wifi.siu.edu. The utility sets up the SSID automatically with little input from you. For users in the residence halls, use this link to automatically […]