DUO Mobile

Overview DUO mobile is a form of multi-factor authentication that SIU uses to make your logins more secure. You can authenticate with DUO with a push notification, phone call, or a passcode. The DUO mobile application (which is required for push notifications) requires a phone with Android 8.0 or IOS 12. It is recommended you […]

Reset MFA Sign-in Cycle

The MFA system is set to a weekly renewal basis. Follow these steps if you would like to reset the day that your devices ask you to login. Login to office.siu.edu Click on your profile image on the top right corner of the page. In the menu that appears click “View Account” A new page […]

Account Help Microsoft 365

Microsoft Authenticator

Overview If your organization is using multi-factor authentication (MFA) for Microsoft 365, the easiest verification method to use is the Microsoft Authenticator smart phone app. It’s just one click instead of typing in a 6-digit code. And if you travel, you won’t incur roaming fees when you use it. Authenticator Guide If you are receiving […]