SalukiNet Proxy FAQ’s for Students

Overview

We understand that parents want to help their students. To do this efficiently, the University allows students to allow access to their SIU information via “proxy” accounts. Although a parent, grandparent, or other interested party may set up a proxy account, access to a student’s SIU information can only be granted by the student. And…access can be limited. For example, a parent may have access to a student’s bursar account, but not to view grades. 

How do I setup a Proxy?

There is no ‘SAVE’ button, your choices are saved automatically as you click.  You have successfully established access for your proxy. You can modify or revoke this access at any time.

FAQ

WHY CAN’T I USE THE SAME EMAIL ADDRESS FOR MY MOM AND DAD OR OTHER PROXIES?

The unique identifier for the proxy in SalukiNet is the email address. An email address can only be associated with one person.

I AM SELECTING ITEMS I WANT MY PROXY TO SEE, BUT WHERE IS THE SAVE BUTTON?

The functionality on the “Authorization” tab, where you select the items that you want your proxy to see, saves your selection immediately upon each click. There is no save button.

I NO LONGER WANT MY PROXY TO HAVE ANY ACCESS TO MY INFORMATION. WHAT DO I DO?

Access to information can be removed in several ways. You can change the Stop Date on the “Profile” tab or you can remove all checkmarks on the “Authorization” tab.

WILL MY PROXY BE NOTIFIED IF I MODIFY OR REMOVE AUTHORIZATION TO VIEW MY INFORMATION?

There is no automatic notification sent to your proxy when you modify the items on the “Authorization” tab.  If you want to notify them of any changes, click “E-Mail Authorizations” on the “Authorization” tab.

IF I MAKE SOMEONE A PROXY, CAN THEY CALL SIU IF THEY HAVE QUESTIONS ABOUT THE INFORMATION THEY SEE?

If your proxy has a question about the functionality of SalukiNet, they should first check the Proxy FAQ’s. If you would like your proxy to be able to discuss the information you have authorized them to view, you need to assign them a passphrase on the “Profile” tab.

WHY IS ‘SELECT TERM’ ALREADY CLICKED ON THE “AUTHORIZATION” TAB?

Select Term needs to be available so that your proxy is able to look at information that is term based such as schedule of classes or grades if you choose to make those items available to the proxy. Without the actual item, like “View Grades”, select term does not allow your proxy any access to your information.

I ONLY WANT MY PROXY TO HAVE ACCESS FOR A PARTICULAR TIME FRAME. CAN I SET A DATE RANGE?

You may set a start and end date for each proxy on “Profile” tab.

WHAT DOES THE LOCK MEAN WHEN I SEE IT NEXT TO MY PROXY’S NAME?

The lock is displayed until you expand the proxy and assign a relationship and authorizations.  You will also see a lock when the stop date for the proxy has been met.

WHAT DOES THE NUMBER OF PAGES MEAN NEXT TO MY PROXY’S NAME?

The number of pages indicates the number of items of information you have authorized the proxy to see.

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