Adobe Freezes While Adding Signature

Overview Some people have ran into an issue with Adobe Acrobat reader while attempting to digitally sign a document. After selecting their digital signature and click sign, nothing will happen. This issue usually affects users who also have entrust running on their device and can be remediated by replacing the 64-bit version of Adobe Acrobat […]

FAQs Software Guides

PDF not opening with Adobe

When unable to open PDF documents that have been emailed or downloaded, please use the following steps below. 1.Right click the PDF you would like to open. 2. Once the PDF is highlighted, please select the “Open with” option. Once selected, another side menu should appear. Select the ” Choose another app” option. 3.Once selected, […]

Software Guides

Adobe Signature Box Fix – non-Entrust

With Adobe Reader open click “Edit” and then click on “Preferences” In the “Signatures” menu click within “Creation & Appearance” section click on the “More” box Uncheck the “Use modern user interface for signing and Digital ID configuration” box