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FAQs Software Guides

PDF not opening with Adobe

When unable to open PDF documents that have been emailed or downloaded, please use the following steps below. 1.Right click the PDF you would like to open. 2. Once the PDF is highlighted, please select the “Open with” option. Once selected, another side menu should appear. Select the ” Choose another app” option. 3.Once selected, […]

Force Chrome and Edge to Download PDF Forms

Fixing the “document you are trying to load requires Adobe Reader 8 or higher” error trying to use the https://eforms.siu.edu/ site when using Google Chrome or Edge. If you get one of the following errors accessing this site, you will need to download the PDF and open the PDF file in acrobat. This guide will […]

Force Microsoft Edge to Open a PDF Externally

Fixing the “document you are trying to load requires Adobe Reader 8 or higher” error trying to use the https://eforms.siu.edu/ site when using Microsoft Edge. If you get the following error accessing this site On the right-hand side click on the three dots and then click on “Settings” Click on “Cookies and site permissions” scroll […]