Working Remotely

SIU has established guidelines for faculty and staff who work remotely. While these guidelines outline the rules and expectations for remote work, there are also important technical considerations to address to ensure seamless remote access.

Before getting started, make sure the following requirements are met:

• Your account is authorized to access the remote computer.
• The remote computer is powered on.
• There are no network connectivity issues that could prevent a successful connection.

How do I remote into my SIU device?

Request Access

To request remote access, please submit a ticket with the following information:

1. SIU computer name
   • Your computer name is displayed in the bottom-right corner of your screen. If you do not see it, follow this quick guide to locate your computer name.
2. Device location (building and room number)
3. Purpose for accessing your SIU device remotely

Once Desktop Support has prepared your device for remote access, follow the steps below to connect.

Get Connected

1. Connect to SIU’s VPN.
   • View our SIU VPN Guide for assistance requesting and connecting to the VPN.
2. Ensure you have the Windows Remote Desktop App on the device you will be remoting in from.

Windows

1. In the Windows search bar at the bottom of your screen, type “Remote Desktop Connection.”

2. Click on the Remote Desktop Connection app to open it.

3. Enter your SIU computer name with .ad.siu.edu at the end (example: itst-12345.ad.siu.edu).

4. For your username, enter your Network ID with the letters AD and \ in front of it (example: AD\siu85xxxxxxx).

5. Enter the same password that you use for your SIU email, Eduroam, etc.

Mac

1. If you haven’t already, open the Apple Store to install the Remote Desktop app.
2. In the Apple Store, search for Windows App (previously named Remote Desktop).
3. Click Get, then click Install. Note: you may need to enter your Apple ID password or use Touch ID.
4. Once installation is complete, open the Windows app.
5. Click Add PC to configure the connection.
6. Enter your SIU computer name with .ad.siu.edu at the end (example: itst-12345.ad.siu.edu).
7. For your username, enter your Network ID with the letters AD and \ in front of it (example: AD\siu85xxxxxxx).
8. Enter the same password that you use for your SIU email, Eduroam, etc.

Need Assistance?

Contact SalukiTech!

• Start a live chat on our website
• Call us at 618-453-5155
• Submit a Ticket

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