SIU Email Access

Ways to access Outlook

• Outlook Website: https://office.siu.edu
• Desktop Application
  • SIU-Owned device: pre-installed
  • Personal device: Install Microsoft 365
• Mobile App
  • Android: Android App – MS Support
  • Apple iOS/iPad: Apple App – MS Support

Obtaining an SIU email

SIU email addresses are generated automatically by the system in one of the following ways:

• Students: you must enroll in at least one course and your email is available around 24 hours after registration.
• Faculty/Staff: your email is setup after your contract has been fully processed by our HR department.

Our email addresses generally take the format firstname.lastname@siu.edu

Network ID Claim

Claiming your network ID is the process where you set recovery information and your first password, which allows you to login to your email and most other SIU websites. You can directly access the account claim form here: Identity Claim

The form asks for your first name, last name, birth date, and dawg tag. Then, you’ll add a recovery email and/or phone number. The last step is setting a password.

For more instructions on claiming your account, you can reference this knowledge base article: Account Claim Article

Microsoft Authenticator

Once you are enrolled or employed at SIU, you are required to setup Microsoft Authenticator. This is our two-factor authentication to help keep your account secure. The first time you sign into your email, you’ll receive a prompt saying our organization needs more information.

Continue reading through the prompts and clicking ‘next’. If you already have the app installed, you can skip those steps. Then, you’ll receive a QR code to scan from the Microsoft Authenticator app (not from a camera app!).

For more instructions on setting up the authenticator, you can reference this knowledge base article: Microsoft Authenticator Article

Tech Support

If you are unable to access your SIU email after following the steps above, please contact SalukiTech:

• Phone: 618-453-5155
• Email: salukitech@siu.edu
• Live chat: click ‘Let’s Chat!’ in the lower right corner

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