My OneDrive Icon is Missing

SOLUTION 1:

Right-click a vacant area on the taskbar, and then click Taskbar Settings on the context menu. Scroll down to the Notification Area section, and then click Select Which Icons Appear on the Taskbar. If you see the toggle next to Microsoft OneDrive turned off, simply turn it back on. 

SOLUTION 2:

This is to be tried if Solution 1 fails. If the OneDrive icon isn’t hidden, then the issue likely stems from a broken OneDrive cache. To fix you will need to perform a OneDrive reset and see if that fixes the problem.

• Press Windows+R to open run

• Copy and Paste the following path into the run prompt and click okay.

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

This may take up to 5 minutes to take effect.

If that doesn’t work you can try opening the run prompt again by pressing:

• Windows+R

• Copy and Paste the following path into the run prompt and click okay.

%localappdata%\Microsoft\OneDrive\onedrive.exe 

SOLUTION 3:

This is to be tried if Solution 1 AND Solution 2 fail. 

• Open the run box again using Windows+R

Type in the following:

regedit. 

• Copy and paste the following path into the registry editor address bar and press enter.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\OneDrive 

• Right-click on the registry key labeled DisableFileSyncNGSC, and then select modify.

Enter ‘0’ into the value data field, and click ok. Exit the registry editor and reboot your pc. 

Changes to the Registry are saved automatically. You can close all open window panes and reboot your computer.

If the OneDrive icon is still not showing please contact your Desktop Support Team or Salukitech at 618-453-5155 or via email at salukitech@siu.edu. 

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