Requesting D2L Services from CTE

We have implemented a new method to send in requests for certain D2L services.

If you need to: request an external guest account, request a report, copy D2L content, add an announcement to D2L, add or remove an INC student, add or remove a TA or Co-instructor from a D2L course, create a development course shell, create a master course in D2L, or merge D2L courses.

Please go to Tikit at web.tikit.ai/requests Sign in with your SIU credentials, and select the add request button in the top left-hand corner. In this pop up please copy and paste your request type from the following list and click submit. Alternatively, use the direct link beneath each item. If your request is not in the list you can type your request in the Tikit request box.

CTE – Merge D2L Courses – https://forms.office.com/r/Xtwi0Uh7gc

CTE – Create Course in D2L – https://forms.office.com/r/i9FaQN94Bx

CTE – Create Development Course Shell – https://forms.office.com/r/g9nQQUmLQP

CTE – Remove TA or Co-Instructor from D2L Course – https://forms.office.com/r/RUxd6aChPM

CTE – Add/Remove INC Student – https://forms.office.com/r/XFJvnGuyt5

CTE – External D2L Account – https://forms.office.com/r/bBXjVbTkDY

CTE – Copy D2L Content – https://forms.office.com/r/gmm6JF700a

CTE – Instructional Design – Consultation Request – https://forms.office.com/r/bNU1Z5EryA

CTE – E-Dossier Request – https://forms.office.com/r/NZZA0qVsHY

This will cause a form to appear, please fill out this form and then you can follow the status of your request on web.tikit.ai/requests.

Need to add a file attachment to your ticket

To add an attachment to your ticket after submitting your request navigate to web.tikit.ai/requests to open your ticket. From their look on the right side under attachments to upload.

Need Other D2L Help

You can always use the “get help” widget at mycourses.siu.edu to be connected to a live agent 24/7. Or you can call 618-453-5155 and select option 3.

Know a student who needs access to turnitin to check your paper?

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