Connecting to Eduroam with Mac OSX

Automatic Setup

The preferred way of setting up the eduroam SSID on any operating system is connecting to the wireless network “eduroam-instructions” then downloading the cloudpath utility that can be found at https://setup.wifi.siu.edu. The utility sets up the SSID automatically with little input from you.

For users in the residence halls, use this link to automatically setup the wireless networks: https://housing.wifi.siu.edu

NOTE: At minimum, devices running MacOS will need to be updated to at least 10.13 (High Sierra) to connect to eduroam. Devices that are running any versions older than 10.13 will not be able to connect to eduroam.

You can check what version of MacOS your device is running here:
https://support.apple.com/en-us/HT201260

Manual Setup

1. Select System Preferences.  (Dock Icon or Apple Logo drop-down box.)

2. Select Network.

3. Check that WiFi is selected in side window.

4. Under Network Name:Select eduroam from drop-down menu.

NOTE: If eduroam does not show up within the drop-down menu, click Join Other Network. and select eduroam from the list, then continue to step 5.

5. Enter your SIU Dawg Tag and Password.

6. Click OK.

• Enter your SIU Dawg Tag in the following format:  siu85xxxxxxx@siu.edu.
• You will receive an Error if @siu.edu is not included.
• If OS X asks you to enter your computer password to authenticate a security certificate, it may seem to work then shake as if your password was wrong. Simply exit out afterwards and you should connect. If you continue to have issues, contact the SalukiTech help desk.

7. You are now connected to eduroam wireless network.

How to remove (forget) eduroam profile

1. Click the Wi-Fi icon in the upper right-hand corner of the menu bar, and select “Open Network Preferences…” 

2. In the network preferences window, select the Wi-Fi service from the list of available network services. 

3. Click the Advanced button in the lower right-hand corner of the network preferences window. 

4. In the preferred networks pane, select eduroam. 

Troubleshooting

Please see our list of troubleshooting Mac OSX eduroam connection issues here: https://oitkb.siu.edu/knowledge-base/troubleshooting-eduroam-for-mac-devices/

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