How Can We Help?
KB articles focusing on current problems and critical resolutions.
- Show all articles ( 8 ) Collapse Articles
Support topics related to Office365, and Microsoft Products
- Show all articles ( 1 ) Collapse Articles
- Show all articles ( 26 ) Collapse Articles
- Show all articles ( 38 ) Collapse Articles
Login support for all SIU accounts.
Access to SIU's VPN, Remote Desktop Access, and Virtual Desktop Instances.
- Show all articles ( 4 ) Collapse Articles
WiFi and Internet
Network and Internet connectivity issues, for SIU supported networks and off-campus SIU device connectivity.
- Show all articles ( 10 ) Collapse Articles
SIU Digital Services
Support for online resources, such as MoveIT, HRSS, SalukiNet, and more.
- Show all articles ( 2 ) Collapse Articles
- Show all articles ( 7 ) Collapse Articles
General SIU Computer Topics
- Show all articles ( 20 ) Collapse Articles
- Show all articles ( 11 ) Collapse Articles
Mobile Device Support
A collection of topics for mobile devices like phones and tablets.
- Show all articles ( 5 ) Collapse Articles
How to print on the Carbondale campus including mobile printing resources and from SIU equipment.
Support for SIU distributed software offerings.
- Show all articles ( 34 ) Collapse Articles
KB articles focusing on the technology within SIU's smart classrooms
Force Microsoft Edge to Open a PDF Externally
2.5 out Of 5 Stars
Fixing the “document you are trying to load requires Adobe Reader 8 or higher” error trying to use the https://eforms.siu.edu/ site when using Microsoft Edge.
If you get the following error accessing this site
On the right-hand side click on the three dots and then click on “Settings”
Click on “Cookies and site permissions” scroll down to and then click on “PDF documents”
Click the slide to the right of “Always download PDF files” and slide it to turn it blue.
Now Edge will automatically download PDF files instead of opening them.
2.5 out Of 5 Stars