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KB articles focusing on current problems and critical resolutions.
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Microsoft 365
Support topics related to Office365, and Microsoft Products
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- Availability in Microsoft Teams
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- Blocked Email
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- Create a Microsoft Form
- How do I add audio to my PowerPoint?
- How to check my M365 mailbox usage?
- How to install Office 365 from Software Center on SIU owned computers.
- Identifying and Reporting Email Scams
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- Manage Share Settings in Microsoft Stream
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- Office365 won't open .ics file
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- Share a File with Microsoft Teams
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- SIU Email Signature Instructions
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D2L Brightspace
- Adding a Link In Announcement to Content
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- Formatting Guidelines for Respondus 4.0 Exam Converter
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- Grading Tool in D2L (MyCourses)
- How do I randomize quiz questions in D2L?
- How to Access Quiz Feedback on D2L
- How to Add Instructor Profile on D2L Course Homepage
- How to Add Resources for Salukis Widget to a D2L Course Homepage
- How to Add Upload Content to your Course
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- How to change course navigation from menu bar (list) to icon-based
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- How to Create a Video Assignment in D2L
- How to Create Assignments in D2L
- How to Display Quiz Feedback on D2L
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- Import a Course from Another Learning Management System
- LockDown Browser and Respondus Monitor Instructor Guide
- Lockdown Browser Guide for Students
- Readspeaker in D2L
- Requesting D2L Services from CTE
- Setting Up Assignments and Linking to the Gradebook in D2L (MyCourses)
- SIU Live Recording
- This Quick Guide will help you learn How to Add a Participant to Course in D2L
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- Work to Do Widget in D2L
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Account Help
Login support for all SIU accounts.
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- Yubikey Hardware Device Instructions - MacOSX
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WiFi and Internet
Network and Internet connectivity issues, for SIU supported networks and off-campus SIU device connectivity.
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SIU Digital Services
Support for online resources, such as MoveIT, HRSS, SalukiNet, and more.
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Computer Help
General SIU Computer Topics
- Adding a Sharp Printer to a Personal Computer
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- Parent Proxy Information and Tutorials
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- Setup Weekly Identity Scan for Spirion
- SIU Email Signature Instructions
- SIU Live Recording
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- Using Quick Assist
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FAQs
Category description
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- How to use the Microfilm Scanner at Morris Library
- How to use User Codes with GFI Sharp Multi-function Printers
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- Identifying and Reporting Email Scams
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- SalukiNet Proxy FAQ's for Students
- Self Service Registration Guide
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Mobile Device Support
A collection of topics for mobile devices like phones and tablets.
- Connecting to Eduroam with Android devices
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Campus Printing
How to print on the Carbondale campus including mobile printing resources and from SIU equipment.
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Software Guides
Support for SIU distributed software offerings.
- Activate SPSS Statistics
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Classroom Technology
KB articles focusing on the technology within SIU's smart classrooms
Install SPSS Statistics
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SIU Carbondale Computers
| These instructions apply to computers owned by SIU Carbondale. | |
 | Install SPSS Statistics. Mac: * see Personal Computers (Mac) below Windows: * Install with Software Center |
Personal Computers (Mac)
| Personal Computers (Mac) | |
| Uninstall all previous SPSS Statistics installations, then restart your computer. | |
 | Open the SPSS Statistics email invitation from Software Licensing Team, then click Open to download the installer. |
 | If your web browser warns it is unable to preview the file, click Download. Do not click Open! |
| Open the downloaded installer and follow the installation prompts. | |
 | Welcome to the IBM SPSS Statistics Installer: * Click Continue. |
 | Important Information: * Click Continue. |
  | Software License Agreement: * Click Continue. * Click Agree. |
 | Standard Install: * Click Install. |
 | The installation was completed successfully: * Click Close. |
| Activate SPSS Statistics. |
Personal Computers (Windows)
| Personal Computers (Windows) | |
| Uninstall all previous SPSS Statistics installations, then restart your computer. | |
 | Open the SPSS Statistics email invitation from Software Licensing Team, then click Open to download the installer. |
 | If your web browser warns it is unable to preview the file, click Download. Do not click Open! |
| Open the downloaded installer and follow the installation prompts. | |
 | Copyright: * Click Next. |
 | License Agreement: * Select I accept the terms in the license agreement. * Click Next. |
 | Destination Folder: * Click Next. |
 | Ready to Install the Program: * Click Install. |
 | InstallShield Wizard Completed: * Check Start IBM SPSS Statistics now. * Click Finish. |
| Activate SPSS Statistics. |
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byRowan, Eric
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