Microsoft Software Center

Overview

Use Microsoft Software Center to install from the Windows software catalog for SIU Carbondale computers.

• Software List
• Troubleshoot Software Center

	These instructions apply to Windows computers owned by SIU Carbondale.
	1. Connect the computer to the campus Ethernet (wired) network or eduroam (WiFi) network. * Remote workers must be signed in to the SIU Virtual Private Network (VPN) to install.
	2. Click an Install with Software Center link from the software list below. * If the install link does not load, then connect to AC power, disable automatic system sleep, and stay connected to the campus network for several hours, especially for computers that have been offline or off campus.
	3. Click Install. * If you see an Uninstall button, then the software is already installed.

Software List

	7-Zip: * Install 7-Zip with Software Center
	Adobe Acrobat: 1. Install Adobe Acrobat with Software Center 2. Sign in/Activate Adobe Acrobat
	Adobe Captivate: 1. Buy Adobe Captivate 2. Install Adobe Captivate with Software Center 3. Sign in/Activate Adobe Captivate
	Adobe Creative Cloud: 1. Install Adobe Creative Cloud with Software Center 2. Sign in/Activate Adobe Creative Cloud 3. In the Adobe Creative Cloud app: Click Apps, then click Install next to any apps you need: * After Effects * Animate * Audition * Bridge * Character Animator * Dimension * Dreamweaver * Fresco * Illustrator * InCopy * InDesign * Lightroom * Lightroom Classic * Media Encoder * Photoshop * Prelude * Premiere Pro * Premiere Rush * Substance 3D Designer * Substance 3D Modeler * Substance 3D Painter * Substance 3D Sampler * Substance 3D Stager * XD
	Anaconda: * Install Anaconda with Software Center
	ArcGIS CityEngine 2024.0 (Academic Use): 1. Request ArcGIS CityEngine 2. Install ArcGIS CityEngine (Academic Use) with Software Center 3. Sign in/Activate ArcGIS CityEngine
	ArcGIS Drone2Map 2024.2 (Academic Use): 1. Request ArcGIS Drone2Map 2. Install ArcGIS Drone2Map (Academic Use) with Software Center 3. Sign in/Activate ArcGIS Drone2Map
	ArcGIS Drone2Map 2024.2 (Administrative Use): 1. Request ArcGIS Drone2Map 2. Install ArcGIS Drone2Map (Administrative Use) with Software Center 3. Sign in/Activate ArcGIS Drone2Map
	ArcGIS Pro 3.4 (Academic Use): 1. Request ArcGIS Pro 2. Install ArcGIS Pro (Academic Use) with Software Center 3. Sign in/Activate ArcGIS Pro
	ArcGIS Pro 3.4 (Administrative Use): 1. Request ArcGIS Pro 2. Install ArcGIS Pro (Administrative Use) with Software Center 3. Sign in/Activate ArcGIS Pro
	Audacity: * Install Audacity with Software Center
	Autodesk 3ds Max 2025 (Academic Use): 1. Request Autodesk 3ds Max 2. Install Autodesk 3ds Max (Academic Use) with Software Center
	Autodesk AutoCAD 2025 (Academic Use): 1. Request Autodesk AutoCAD 2. Install Autodesk AutoCAD (Academic Use) with Software Center
	Autodesk Civil 3D 2025 (Academic Use): 1. Request Autodesk Civil 3D 2. Install Autodesk Civil 3D (Academic Use) with Software Center
	Autodesk Fusion (Academic Use): 1. Request Autodesk Fusion 2. Install Autodesk Fusion (Academic Use) with Software Center
	Autodesk Inventor Pro 2025 (Academic Use): 1. Request Autodesk Inventor Pro 2. Install Autodesk Inventor Pro (Academic Use) with Software Center
	Autodesk Maya 2025 (Academic Use): 1. Request Autodesk Maya 2. Install Autodesk Maya (Academic Use) with Software Center
	Autodesk MotionBuilder 2025 (Academic Use): 1. Request Autodesk MotionBuilder 2. Install Autodesk MotionBuilder (Academic Use) with Software Center
	Autodesk Mudbox 2025 (Academic Use): 1. Request Autodesk Mudbox 2. Install Autodesk Mudbox (Academic Use) with Software Center
	Autodesk ReCap Pro 2025 (Academic Use): 1. Request Autodesk ReCap Pro 2. Install Autodesk ReCap Pro (Academic Use) with Software Center
	Autodesk Revit 2025 (Academic Use): 1. Request Autodesk Revit 2. Install Autodesk Revit (Academic Use) with Software Center
	Blender: * Install Blender with Software Center
	Distance: * Install Distance with Software Center
	Echo360 Universal Capture Classroom: work in progress
	Echo360 Universal Capture Personal: work in progress
	EndNote 21: * Install EndNote with Software Center
	ERDAS IMAGINE 2023: 1. Buy ERDAS IMAGINE 2. Install ERDAS IMAGINE with Software Center
	FileZilla: * Install FileZilla with Software Center
	Firefox: * Install Firefox with Software Center
	Firefox ESR for Administrative Information Systems (AIS): * Install Firefox ESR for AIS with Software Center
	GIMP: * Install GIMP with Software Center
	Git: * Install Git with Software Center
	GitHub CLI: * Install GitHub CLI with Software Center
	GitHub Desktop: * Install GitHub Desktop with Software Center
	Google Chrome: * Install Google Chrome with Software Center
	Google Earth Pro: * Install Google Earth Pro with Software Center
	iClicker Cloud: * Install iClicker Cloud with Software Center
	Inkscape: work in progress
	IrfanView: work in progress
	Java for Administrative Information Systems (AIS): 1. Install Java for AIS with Software Center 2. Configure Java Web Start
	JMP Pro 18 (Academic Use): 1. Request JMP Pro 2. Install JMP Pro (Academic Use) with Software Center 3. Sign in/Activate JMP Pro
	Julia: * Install Julia with Software Center
	Lockdown Browser Lab Edition: * Install Lockdown Browser Lab Edition with Software Center
	Lockdown Browser Lab OEM: * Install Lockdown Browser Lab OEM with Software Center
	Mathematica 14 (Academic Use): 1. Request Mathematica 2. Install Mathematica with Software Center 3. Activate Wolfram Mathematica
	MATLAB R2024b (Academic Use): 1. Request MATLAB 2. Install MATLAB with Software Center 3. Sign in/Activate MATLAB
	Mendeley Desktop: * Install Mendeley Desktop with Software Center
	Mendeley Reference Manager: * Install Mendeley Reference Manager with Software Center
	Microsoft 365 Office: 1. Install Microsoft 365 Office with Software Center 2. Sign in/Activate Microsoft Office
	Microsoft 365 Project: 1. Buy Microsoft 365 Project 2. Install Microsoft 365 Project with Software Center 3. Sign in/Activate Microsoft Office
	Microsoft 365 Visio: 1. Buy Microsoft 365 Visio 2. Install Microsoft 365 Visio with Software Center 3. Sign in/Activate Microsoft Office
	Notepad++: * Install Notepad++ with Software Center
	Omnissa Horizon Client (formerly VMware): * Install Omnissa Horizon Client with Software Center
	OracleReports for Administrative Information Systems (AIS): * Install OracleReports for AIS with Software Center
	PyCharm Community: * Install PyCharm Community with Software Center
	Python 3: * Install Python 3 with Software Center
	QGIS: * Install QGIS with Software Center
	R: * Install R with Software Center
	RStudio Desktop: * Install RStudio Desktop with Software Center
	Rtools: * Install Rtools with Software Center
	SAS 9.4M8 (Academic Use): 1. Request SAS 2. Install SAS with Software Center
	SAS 9.4M8 (Administrative Use): 1. Request SAS 2. Install SAS with Software Center
	SPSS Amos 29 (Academic Use): 1. Buy SPSS Amos 2. Install SPSS Amos with Software Center
	SPSS Statistics 29: * Install SPSS Statistics 29 with Software Center
	Visual Studio Code: * Install Visual Studio Code with Software Center
	VLC: * Install VLC with Software Center
	VMware Horizon Client: * see Omnissa Horizon Client above
	VMware Workstation (Classroom Use): coming soon
	XPS Viewer: * Install XPS Viewer with Software Center
	Zotero: * Install Zotero with Software Center

Troubleshoot Software Center

Check Ethernet Properties

• Click the Start button, then type “Control Panel” in the search bar, navigate to “Network and Internet” > “Network and Sharing Center”, and then select “Change adapter settings” from the left pane.

Right click on the active Ethernet Adapter and click properties. (This will require admin access)

Check that “File and Printer Sharing for Microsoft Networks” is checked ✅

Check Free Disk Space

• Verify the C: drive has at least 10 GB of free disk space.
• If prompted during installation, free up additional disk space.

Check Windows Version

• Verify the Windows version is supported:
  • Windows 11, Version 24H2
  • Windows 11, Version 23H2
  • Windows 11, Version 22H2
  • Windows 10, Version 22H2

Close Blocking Applications

• If prompted during installation, close any open applications that are blocking installation.

Connect to Campus Network

• Connect the computer to the campus Ethernet (wired) network or eduroam (WiFi) network.
• Remote workers must be signed in to the SIU Virtual Private Network (VPN) to install.

Refresh Software Catalog

1. Plug in the power cord.
2. Stay connected to the campus network for several hours to automatically refresh an out-of-date software catalog, especially for computers that have been offline or off campus.
3. Try to force a refresh:
   • Open Control Panel.
   • Open Configuration Manager properties, then click the Actions tab.
   • Select the Machine Policy Retrieval & Evaluation Cycle action, then click Run Now.
   • Select the Application Deployment Evaluation Cycle action, then click Run Now.
   • Wait ~5 minutes, then re-open Software Center.

Restart Computer

1. Restart the computer to clear pending restarts and sign out disconnected users.
2. Login and open Software Center to retry the installation.
3. If “Software Center can not be loaded” appears, click OK, wait a few minutes, then open Software Center again.

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