Microsoft Software Center

Overview

Use Microsoft Software Center to install from the Windows software library for SIU Carbondale computers.

• Software Library
• Troubleshoot Software Center

	These instructions apply to Windows computers owned by SIU Carbondale.
	Connect the computer to the campus network: * On Campus: Ethernet (wired) or eduroam (WiFi) network * Off Campus: SIU Virtual Private Network (VPN)
	Install the software: 1. Browse the software library below. 2. Click an install link to open Software Center. 3. Click the Install button. 4. Plug in the power cord and prevent the computer from entering sleep/hibernate mode.
	If an install link does not open: 1. Connect to the campus network for at least two hours, then try again. 2. Make sure the computer has at least 30 GB of free disk space on the C: drive. 3. Note that some software is restricted and/or available only upon request.
	If an installation fails: * Restart the computer, then try again.

Software Library

	7-Zip: * Install 7-Zip
	Adobe Acrobat: 1. Install Adobe Acrobat 2. Sign In/Activate Adobe Acrobat
	Adobe Captivate: 1. Buy Adobe Captivate 2. Install Adobe Captivate 3. Sign In/Activate Adobe Captivate
	Adobe Creative Cloud: 1. Install Adobe Creative Cloud 2. Sign In/Activate Adobe Creative Cloud
	Anaconda: * Install Anaconda
	ArcGIS CityEngine 2024.0 (Academic Use): 1. Request ArcGIS CityEngine 2. Install ArcGIS CityEngine (Academic Use) 3. Sign In/Activate ArcGIS CityEngine
	ArcGIS Drone2Map 2024.2 (Academic Use): 1. Request ArcGIS Drone2Map 2. Install ArcGIS Drone2Map (Academic Use) 3. Sign In/Activate ArcGIS Drone2Map
	ArcGIS Drone2Map 2024.2 (Administrative Use): 1. Request ArcGIS Drone2Map 2. Install ArcGIS Drone2Map (Administrative Use) 3. Sign In/Activate ArcGIS Drone2Map
	ArcGIS Pro 3.4 (Academic Use): 1. Request ArcGIS Pro 2. Install ArcGIS Pro (Academic Use) 3. Sign In/Activate ArcGIS Pro
	ArcGIS Pro 3.4 (Administrative Use): 1. Request ArcGIS Pro 2. Install ArcGIS Pro (Administrative Use) 3. Sign In/Activate ArcGIS Pro
	Audacity: * Install Audacity
	Autodesk 3ds Max 2025 (Academic Use): 1. Request Autodesk 3ds Max 2. Install Autodesk 3ds Max (Academic Use)
	Autodesk AutoCAD 2025 (Academic Use): 1. Request Autodesk AutoCAD 2. Install Autodesk AutoCAD (Academic Use)
	Autodesk Civil 3D 2025 (Academic Use): 1. Request Autodesk Civil 3D 2. Install Autodesk Civil 3D (Academic Use)
	Autodesk Fusion (Academic Use): 1. Request Autodesk Fusion 2. Install Autodesk Fusion (Academic Use)
	Autodesk Inventor Pro 2025 (Academic Use): 1. Request Autodesk Inventor Pro 2. Install Autodesk Inventor Pro (Academic Use)
	Autodesk Maya 2025 (Academic Use): 1. Request Autodesk Maya 2. Install Autodesk Maya (Academic Use)
	Autodesk MotionBuilder 2025 (Academic Use): 1. Request Autodesk MotionBuilder 2. Install Autodesk MotionBuilder (Academic Use)
	Autodesk Mudbox 2025 (Academic Use): 1. Request Autodesk Mudbox 2. Install Autodesk Mudbox (Academic Use)
	Autodesk ReCap Pro 2025 (Academic Use): 1. Request Autodesk ReCap Pro 2. Install Autodesk ReCap Pro (Academic Use)
	Autodesk Revit 2025 (Academic Use): 1. Request Autodesk Revit 2. Install Autodesk Revit (Academic Use)
	Blender: * Install Blender
	Distance: * Install Distance
	Echo360 Universal Capture Classroom: * Install Echo360 Universal Capture Classroom
	Echo360 Universal Capture Personal: * Install Echo360 Universal Capture Personal
	EndNote 21: * Install EndNote
	ERDAS IMAGINE 2023: 1. Buy ERDAS IMAGINE 2. Install ERDAS IMAGINE
	FileZilla: * Install FileZilla
	Firefox: * Install Firefox
	Firefox Extended Support Release (ESR): * Install Firefox Extended Support Release (ESR)
	GIMP: * Install GIMP
	Git: * Install Git
	GitHub CLI: * Install GitHub CLI
	GitHub Desktop: * Install GitHub Desktop
	Google Chrome: * Install Google Chrome
	Google Earth Pro: * Install Google Earth Pro
	iClicker Cloud: * Install iClicker Cloud
	Inkscape: * Install Inkscape
	IrfanView: * Install IrfanView
	Java Runtime Environment (JRE): 1. Install Java Runtime Environment (JRE) 2. Configure Java Web Start
	JMP Pro 18 (Academic Use): 1. Request JMP Pro 2. Install JMP Pro (Academic Use) 3. Sign In/Activate JMP Pro
	Julia: * Install Julia
	Lockdown Browser Lab Edition: * Install Lockdown Browser Lab Edition
	Lockdown Browser Lab OEM: * Install Lockdown Browser Lab OEM
	Mathematica 14 (Academic Use): 1. Request Mathematica 2. Install Mathematica 3. Activate Wolfram Mathematica
	MATLAB R2024b (Academic Use): 1. Request MATLAB 2. Install MATLAB 3. Sign In/Activate MATLAB
	Mendeley Desktop: * Install Mendeley Desktop
	Mendeley Reference Manager: * Install Mendeley Reference Manager
	Microsoft 365 Office: 1. Install Microsoft 365 Office 2. Sign In/Activate Microsoft Office
	Microsoft 365 Project: 1. Buy Microsoft 365 Project 2. Install Microsoft 365 Project 3. Sign In/Activate Microsoft Office
	Microsoft 365 Visio: 1. Buy Microsoft 365 Visio 2. Install Microsoft 365 Visio 3. Sign In/Activate Microsoft Office
	Notepad++: * Install Notepad++
	Omnissa Horizon Client (formerly VMware): * Install Omnissa Horizon Client
	OracleReports for Administrative Information Systems (AIS): * Install OracleReports for AIS
	PowerShell 7 (x64): * Install PowerShell 7 (x64)
	PuTTY: * Install PuTTY
	PyCharm Community: * Install PyCharm Community
	Python 3: * Install Python 3
	QGIS: * Install QGIS
	R: * Install R
	RStudio Desktop: * Install RStudio Desktop
	Rtools: * Install Rtools
	SAS 9.4M8 (Academic Use): 1. Request SAS 2. Install SAS (Academic Use)
	SAS 9.4M8 (Administrative Use): 1. Request SAS 2. Install SAS (Administrative Use)
	SPSS Amos 29 (Academic Use): 1. Buy SPSS Amos 2. Install SPSS Amos
	SPSS Statistics 29: * Install SPSS Statistics 29
	Unity Hub: * Install Unity Hub
	Visual Acquisition: * Install Visual Acquisition
	Visual Studio Code: * Install Visual Studio Code
	VLC: * Install VLC
	VMware Horizon Client: * see Omnissa Horizon Client above
	VMware Workstation: * Install VMware Workstation
	WinSCP: * Install WinSCP
	XPS Viewer: * Install XPS Viewer
	Zotero: * Install Zotero

Troubleshoot Software Center

Check Ethernet Properties

• Click the Start button, then type “Control Panel” in the search bar, navigate to “Network and Internet” > “Network and Sharing Center”, and then select “Change adapter settings” from the left pane.

Right click on the active Ethernet Adapter and click properties. (This will require admin access)

Check that “File and Printer Sharing for Microsoft Networks” is checked ✅

Check Free Disk Space

• Verify the C: drive has at least 10 GB of free disk space.
• If prompted during installation, free up additional disk space.

Check Windows Version

• Verify the Windows version is supported:
  • Windows 11, Version 24H2
  • Windows 11, Version 23H2
  • Windows 11, Version 22H2
  • Windows 10, Version 22H2

Close Blocking Applications

• If prompted during installation, close any open applications that are blocking installation.

Connect to Campus Network

• Connect the computer to the campus Ethernet (wired) network or eduroam (WiFi) network.
• Remote workers must be signed in to the SIU Virtual Private Network (VPN) to install.

Refresh Software Catalog

1. Plug in the power cord.
2. Stay connected to the campus network for several hours to automatically refresh an out-of-date software catalog, especially for computers that have been offline or off campus.
3. Try to force a refresh:
   • Open Control Panel.
   • Open Configuration Manager properties, then click the Actions tab.
   • Select the Machine Policy Retrieval & Evaluation Cycle action, then click Run Now.
   • Select the Application Deployment Evaluation Cycle action, then click Run Now.
   • Wait ~5 minutes, then re-open Software Center.

Restart Computer

1. Restart the computer to clear pending restarts and sign out disconnected users.
2. Login and open Software Center to retry the installation.
3. If “Software Center can not be loaded” appears, click OK, wait a few minutes, then open Software Center again.

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